Privacy Policy
Last Updated: 27 July 2026
CloudFusion AI (operating at cloudfusionai.digital, located at 〒950-0884 Niigata, Higashi Ward, Enoki, 151-9, Japan) is committed to protecting the personal information of all individuals who interact with this website. This Privacy Policy describes how we collect, use, store, and protect personal information in accordance with the Act on the Protection of Personal Information (個人情報の保護に関する法律, "APPI") of Japan, as amended effective April 2022, and other applicable regulations.
1. Business Operator Information
The business operator responsible for the management of personal information collected through this website is:
| Business Name | CloudFusion AI |
|---|---|
| Website | cloudfusionai.digital |
| Address | 〒950-0884 Niigata, Higashi Ward, Enoki, 151-9, Japan |
| Phone | +81 25 274 7251 |
| info@cloudfusionai.digital |
2. Personal Information We Collect
We may collect the following categories of personal information when you interact with this website:
| Category | Specific Data | How Collected | Purpose |
|---|---|---|---|
| Contact Information | Name, email address | Contact form submission | To respond to inquiries and facilitate initial consultations |
| Communication Content | Message text provided by the user | Contact form submission | To understand the nature of the inquiry and provide an appropriate response |
| Technical Data | IP address, browser type, device type, pages visited, referring URL, session duration | Automatically via server logs and cookies | Website security, performance monitoring, and aggregate analytics |
| Cookie Preferences | Record of consent choices made via the cookie consent interface | Cookie consent widget | To honor your consent choices and comply with applicable law |
We do not collect sensitive personal information (要配慮個人情報) as defined under Article 2(3) of the APPI.
3. Legal Basis for Processing
Under the APPI, we handle personal information based on the following grounds:
- Fulfillment of a contractual obligation or pre-contractual steps taken at your request (responding to inquiries about our services).
- Compliance with a legal obligation applicable to us under Japanese law.
- Our legitimate interests in operating a secure and functional website, provided those interests are not overridden by your interests or fundamental rights.
- Your consent, where explicitly obtained (for example, for optional analytics cookies).
4. Purpose of Use
Personal information collected through this website is used for the following purposes, as required to be disclosed under Article 18 of the APPI:
- Responding to inquiries submitted through the contact form.
- Arranging and conducting initial consultation conversations.
- Sending information directly related to the inquiry, where you have not objected to receiving it.
- Operating, maintaining, and improving this website.
- Complying with legal obligations, including responding to lawful requests from public authorities.
- Preventing fraudulent or unauthorized use of this website.
We do not use personal information for purposes beyond those listed above without obtaining prior consent.
5. Third-Party Disclosure
We do not provide personal information to third parties without your consent, except in the following circumstances permitted under Article 23 of the APPI:
- Where required by law or pursuant to a lawful request from a government authority or court.
- Where necessary to protect the life, body, or property of an individual and it is difficult to obtain consent.
- Where necessary for the improvement of public health or the promotion of sound development of children, and it is difficult to obtain consent.
- Where necessary to cooperate with a national agency, local government, or a person entrusted with carrying out affairs prescribed by law, and obtaining consent may impede the performance of those affairs.
We use third-party service providers for website hosting and analytics. These providers process data on our behalf under appropriate data processing agreements and are required to handle personal information with equivalent protection to that described in this policy.
6. Retention Period
Personal information is retained only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact inquiry data is typically retained for no longer than 24 months from the date of the last communication. Technical and log data is retained for up to 12 months. Cookie preference records are retained for up to 12 months or until you withdraw consent.
7. Security Measures
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration, or disclosure. These measures include encrypted data transmission (HTTPS), access controls, and regular review of our security practices. In the event of a personal information breach that may cause harm to individuals, we will take appropriate steps in accordance with Article 26 of the APPI, including notification to the Personal Information Protection Commission (個人情報保護委員会) and affected individuals where required.
8. Your Rights Under the APPI
Under the Act on the Protection of Personal Information, you have the following rights regarding your personal information held by us:
| Right | Description | How to Exercise |
|---|---|---|
| Disclosure (開示) | Request disclosure of personal information we hold about you | Written request to info@cloudfusionai.digital |
| Correction (訂正) | Request correction of inaccurate personal information | Written request to info@cloudfusionai.digital |
| Deletion (削除) | Request deletion of personal information where no longer necessary | Written request to info@cloudfusionai.digital |
| Suspension of Use (利用停止) | Request suspension of use or third-party provision of your personal information | Written request to info@cloudfusionai.digital |
| Withdrawal of Consent | Withdraw consent for processing based on consent at any time | Cookie settings panel or email to info@cloudfusionai.digital |
We will respond to requests within a reasonable time, generally within 30 days. We may need to verify your identity before processing requests.
9. Cookies and Tracking Technologies
This website uses cookies and similar technologies. Please refer to our Cookie Policy for full details of the cookies used, their purposes, and how to manage your preferences.
10. Cross-Border Data Transfers
Where personal information is transferred to service providers located outside Japan, we take steps to ensure that such transfers comply with the requirements of Article 24 of the APPI, including ensuring that the receiving country or organization provides an equivalent level of personal information protection.
11. Children's Privacy
This website is directed at businesses and professional users. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has submitted personal information through this site, please contact us at info@cloudfusionai.digital so we can take appropriate action.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.
13. Contact for Privacy Matters
For any questions, requests, or complaints relating to the handling of your personal information, please contact:
CloudFusion AI
〒950-0884 Niigata, Higashi Ward, Enoki, 151-9, Japan
Email: info@cloudfusionai.digital
Phone: +81 25 274 7251
You also have the right to lodge a complaint with the Personal Information Protection Commission (個人情報保護委員会) at www.ppc.go.jp.